This guide explains how to connect a Hike POS store to HexaSync and create the Hike POS Connector. The connector gets product and inventory data from Hike to assess data quality and to check the data before you connect to another system.
Before you start
- A Beehexa account to access HexaSync Automation Engine. If you do not have one yet, sign up on the same page.
- A Hike POS account that can sign in to the store you want to connect, with the owner or admin role.
Part 1: Authorize the Hike POS connection and create the Hike POS Connector
The setup flow has 3 stages, shown in the left column: Check connection details, Connect your systems, and Create Hike POS Connector. Keep the browser tab open until you finish, because closing the tab cancels the connection.
Step 1: Sign in to HexaSync
Go to HexaSync Automation Engine and sign in with your Beehexa account.
Step 2: Start connecting Hike POS
- Open the Hike POS Connector setup page on HexaSync.
- On the Check connection details screen, on the Hike POS card (which shows Not connected), select Connect.
Step 3: Confirm the HexaSync Connector app
Select Continue to confirm that you want to use the HexaSync Hike Connector app.
Step 4: Sign in to Hike
- You are taken to the Hike sign-in page. Enter Your account address (the store address), Username or email, and Password, then select Sign in.
- Sign in to the store you want to connect. Each connection corresponds to one Hike store.
Step 5: Authorize HexaSync
- The You are about to authorize: HexaSync app integration screen lists the permissions HexaSync requests for product and inventory data.
- Review them and select Accept.
If the connection fails:
- The Hike authorization code can be used only once and expires after 10 minutes. If you wait too long on the authorization screen, start again from Step 2.
- Check that the Hike account is signed in to the correct store and has enough permissions, then try again.
Step 6: Create the Hike POS Connector
- After you authorize, HexaSync returns to the setup screen. The Hike POS card changes to Connected and shows the credential that was just created.
- Select Create Hike POS Connector.
- On the Enter Connector App Name screen, the name [Store name] Hike POS Connector and the Description are filled in for you.
- Select Continue. HexaSync shows Processing… while it creates the connector. This can take a few minutes.
Step 7: Check the new connector
- Open Connector Apps to find and check the Hike POS Connector you just created.
- After the connector is created, HexaSync gets data from the connected Hike POS store within 30 minutes and notifies the administrator of the result.
- Each task gets data from Hike automatically every 15 minutes.
Part 2: Re-authorize the Hike POS connection
If the connector reports that the credential is no longer valid, or you need to reconnect the Hike store, re-authorize as follows.
Step 1: Open the connector Settings
Open Connector Apps and select the Hike POS Connector for your store. Select Settings in the left menu.
Step 2: Select Re-authorize
Under Integration Apps & Credentials, on the [Hike POS] Store Credential credential, select Re-authorize.
Step 3: Sign in to Hike and authorize again
Follow the instructions on the screen for the next steps. They are similar to the first authorization.
Frequently asked questions
Do I have to re-authorize Hike POS often?
No. The access session that Hike grants to HexaSync is valid for 24 hours, and HexaSync renews it automatically before it expires. You only need to re-authorize when you have removed the HexaSync app from Hike, switched to another store, or HexaSync reports that the credential is no longer valid.
What data does HexaSync get from Hike POS?
The Hike POS Connector gets product and inventory data every 15 minutes. The data is used to measure data quality, such as missing or duplicate SKUs or barcodes, negative inventory, and products with a price of 0.
Does HexaSync write or edit data in Hike POS?
No. The Hike POS Connector only reads data. It does not write or edit data in Hike POS.
Do I need to enter a Store URL on HexaSync?
No. HexaSync does not ask for a Store URL. The store is identified by the Hike account you sign in with in Step 4.