Retail Solutions for replacing Dynamics RMS

Best 10 Retail Solutions For Replacing Dynamics RMS [2021 Update]

Overview

If you have already known about the Dynamics RMS End of Life, this is a reminder for you that as of July 13th this year, the latest existing version of RMS is no longer supported by Microsoft. In 2015, Jim Desler, Director, Corporate Communications at Microsoft reported that at least 45,000 companies use Microsoft Dynamics RMS. During the years since the Dynamics End of Life was announced in 2015, most of those companies have been looking for an alternative software for their Dynamics RMS system. However, some businesses still struggle in opting for a suitable Retail Solution to replace the Dynamics RMS.

About the Dynamics RMS End of Life, you can read more details about it through our prior article. Even though we have mentioned some potential software as Dynamics RMS replacements, in this article, we would help you to have a better insight into those recommended alternatives and other top-class solutions to make the right decision and keep up with trends.

Top 10 Retail Solutions for replacing Dynamics RMS

Retail Management Hero

Retail Management Hero

Retail Management Hero (RMH) is a fully-developed point-of-sale (POS) solution for small and midsize businesses to manage both POS and back-office functions. Its functionality which includes inventory management and purchasing will help improve business intelligence and your overall retail environment. RMH POS has all the main features and functions found in Microsoft Dynamics RMS. The software was developed to be a replacement for Dynamics RMS, which means it can offer current Dynamics RMS users a clear pathway to transition. 

Main features

  • Back office capabilities (purchasing, accounts receivables)
  • Payment processing
  • Business intelligence
  • Inventory
  • Multi-language support
  • eCommerce integration

Advanced features

  • Serialized items
  • Ad-hoc line items
  • Charges for shipping and alterations
  • Input by weight
  • Layaways
  • Quote
  • Work orders

Pricing

  • Starts at $150 per user/month. 
  • However, the real total cost of implementation includes the cost of training, customization, data migration and other “hidden costs”. 

Users Review

ProsCons
Easy to learn and useLacks readily accessible training materials
Great user-interface designLacks the exact pricing information on the official website
Has multiple functionalities
Has an integrated e-commerce platform

Lightspeed Retail

Lightspeed Retail

Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods, and home decor. The solution offers retailers tools including inventory management, retail store management, cash drawer control, payment processing, purchase order management, customer profile access, accounting software integration, and integration with POS hardware such as barcode scanner or receipt printer tools. Lightspeed offers a fully integrated eCommerce platform that allows customers to manage in-store and online inventory, have a single view of customers, and analyze multi-channel sales data.

Furthermore, the Lightspeed Retail POS iPad app enables businesses to create an iPad POS system within their retail store to process payments, perform returns, accept gift card payments, apply discounts, and more, and it can also be used in offline mode. LightSpeed Retail is conquering the market as a leading POS provider, you can read more details about it through our recent article about LightSpeed POS Introduction.

Main features

  • Advanced Reporting Uploader
  • Customer Profiling
  • Customization Options
  • Data Reports
  • Drag and Drop
  • Inventory Management
  • Invoicing
  • Multi-Store Passwords
  • Omnichannel
  • Ordering
  • POS
  • Purchase Orders included in API
  • Purchasing Inventory
  • Quoting
  • Sales Reports
  • Track Product Transfers

Pricing

  • Starts at $69/month.
  • This introductory price includes the Lightspeed Retail point of sale system and Lightspeed Payments.
  • If retailers wish to add any of Lightspeed’s tailored integrations and add-ons to their account, they may choose one of the following bundles:
  1. Starter: Lightspeed Retail, Payments, and eCommerce for $99/month
  2. Standard: Lightspeed Retail, Payments, eCommerce and Accounting for $119/month
  3. Advanced: Lightspeed Retail, Payments, eCommerce, Accounting and Loyalty for $169/month
  4. Pro: Lightspeed Retail, Payments, eCommerce, Accounting, Loyalty and Analytics for $229/month.

Users Review

ProsCons
Inventory control
Some equipment is expensive“Lightspeed payments” needs a lot of work
AnalyticsThe workflow when using the “pin before each sale” feature could be a little cleaner
Ease of use
Extremely good customer service
Constant cloud-based improvements
Easy to integrate other programs
Great online sales integration
Compared to Dynamics RMS
  • Better at support
  • Better at meeting requirements
  • More usable

QuickBooks POS

QuickBooks POS

QuickBooks Point of Sale is a complete solution with the software, hardware and payment service for online and retail stores. The POS system syncs automatically with QuickBooks accounting software. It provides users with eCommerce integration, contactless payments and multichannel inventory management to help them make better decisions. Cloud-based and on-premise deployments are available. Support is also available through an online knowledge base.

Main features

  • Track Income & Expenses
  • Invoicing
  • Accept Payments
  • Cash Flow Management
  • Maximize Tax Deductions
  • Track Miles
  • Run Reports
  • Send Estimates
  • Manage Sales Tax
  • Manage Bills
  • Multiple Users
  • Track Time
  • Track Inventory
  • Manage 1099 Contractors
  • Pay Employees
  • Get Capital
  • Accounting Software
  • QuickBooks Cash Business Banking
  • Bookkeeping

Pricing

QuickBooks POS provides 3 POS plans (POS hardware is sold separately) and only requires one-time purchase.

  • Basic: $720
  • Pro: $1020
  • Multi-Store: $1140

Users Review

ProsCons
Easy to use and learnCostly Lump-Sum Price Tag
Integrates well with other systems and flexible with 3rd party applicationsNo Payment Processing Included
Provides good accounting reportsOnly Integrates With QuickBooks Desktop
Easy to access from any device – phone, tablet and computer (depending on the version)
Easy to find and fix errors/mistakes
Easy to look-up customer information
No Monthly Fees

Compared to Dynamics RMS

  • Easier to do business with
  • Better at meeting requirements
  • More expensive

Toast POS

Toast POS

Toast POS is a cloud- and tablet-based restaurant management platform that enables you to rid your business of your old POS and provides you absolute control and a real-time view of your business at all times. Most restaurant owners consider Toast POS as the best retail solution to streamline their restaurant operations. 

Currently available only in the US, Toast POS empowers its clients to improve their restaurant operations and run their business more efficiently. With the software, users stand to make considerable savings while simplifying the needed technologies that restaurateurs require to smoothly run their businesses. It has APIs that allow for integration with popular third-party apps that are used in reporting, labor, gift card, inventory, loyalty, and accounting processes.

Main features

  • POS Experience Customization
  • Inventory Management
  • POS Menu Software
  • Employee Management
  • Enterprise-Ready System
  • Customer Relationship Management (CRM)
  • Real-Time Reporting
  • POS Ordering
  • Cash Registers
  • Online Ordering System
  • Mobile-Optimized
  • Mobile Handheld POS Tablets
  • Credit Card Payment Option
  • 24/7 Customer Support
  • Loyalty Programs
  • Gift Cards
  • Tableside Ordering
  • Quick Edit Mode
  • Restaurant-Based Reporting
  • Menu Creation
  • Digital Receipts
  • Back-of-House and Front-of-House Connection
  • Automated System Updates

Pricing

  • Starts from $100.00/month
  • Core Software: $100 per month + $50 per month for each additional device (billed annually)
  • Hardware:

• 10″ Hardware Bundle: $1,362 one-time

• Handheld Tablet Bundle: $450 one-time

Users Review

ProsCons
All-in-one restaurant management solutionOnly available in the US
Efficiency in running restaurant processesEnterprise-ready solutionA lot of the current POS software is incredibly terrible, or very limited for larger restaurants
Remote restaurant management
Industry-specific management solution
Reliable customer support and services

Compared to Dynamics RMS

  • Specifically designed for restaurant
  • Less expensive
  • Limited location

Shopify POS

Shopify POS

Shopify is a premier web-based POS platform in the retail market with over 1 million business customers worldwide using its e-commerce, Amazon marketplace, and point-of-sale services. As an e-commerce powerhouse specifically created for Retail, Shopify POS equips you with streamlined tools to manage your retail businesses with ease.

Shopify POS has been a leader in small business and mid-market thanks to its reasonable pricing structure, intuitive design, and a thorough customer support system. Not only easy to navigate and set up but also being continuously updated to suit retailers needs, if you are owning a Shopify eCommerce store, there is no doubt that it is easy to integrate your Shopify POS with your online store.

Main features

  • Omnichannel selling
  • Payments & Shopify Payments
  • Checkout
  • Staff management
  • Multi-location inventory
  • Smart inventory management
  • Customer profiles
  • Contact information
  • Customer order history
  • Loyalty offers
  • Reporting and analytics
  • Social media integration

Pricing

  • Shopify Lite – $9/month
  • Basic Shopify – $29/month
  • Shopify – $79/month
  • Advanced Shopify – $299/month

Users Review

ProsCons
Shopify POS works well with its commerce-site siblingExcessive credit card transactions fees
FlexibilityNo employee management (permissions, time clock, etc.)
Easy to set up and customize
Multi-location support
App Store to add functionality

Compared to Dynamics RMS

  • Better at support
  • Better at meeting requirements
  • More usable

LS Retail

LS Retail RMS replace

LS retail is a retail management system including POS and ERP. It is suitable for a wide range of retail stores from apparel, groceries, electronics and pet stores to restaurants, gas stations and convenience stores. The POS terminals also support the use of both keyboard and touch screen equipment. The mobile POS component allows users to track inventory, check pricing information and view the customer’s shopping history from a mobile device. 

Main features

  • Barcode / Ticket Scanning
  • Commission Management
  • Customer Accounts
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Management

Pricing

LS Retail has not provided pricing information for this product or service. 

Users Review

ProsCons
Easy to use, install, learn and modifyCan be a bit overwhelming for first-time users but also for junior consultants
Great integration with every Microsoft systemUsers may experience some latency in data replication
Easy management
Excellent support
Processing is smooth, easy and user friendly

Compared to Dynamics RMS

  • Better at meeting requirements
  • More usable
  • Better at support

Square POS

Square POS

Square for Retail is designed for brick-and-mortar retailers with the interface is created specifically with retailers in mind. It can handle large inventories thanks to the advanced search and barcode scanning features. The Square Retail system is cloud-based, with the front-end register, back-office dashboard and virtual terminal that can be accessed via applications.

Main features

  • Credit card processing
  • Printable sales reports
  • Accounting system integration
  • Adjustable taxes
  • Discount management
  • Tipping by percentage or custom amount
  • Full & partial refunds
  • Customizable loyalty programs & rewards
  • Manual credit card entry
  • Customer signature capture
  • Receipt printer support
  • Barcode scanner support
  • Digital receipts via SMS or email
  • Cash, check & gift card payment recording
  • Employee permission management
  • Employee clock-in/clock-out
  • Labor hour reporting
  • Multi-location reporting
  • Custom item library
  • Price variations by item
  • Bulk item import
  • Item search
  • Summary reports
  • Cash drawer history
  • Transaction history
  • Offline mode

Pricing

Square POS is free to install, and gives businesses smart, sleek POS software. There’s no monthly fee either, since users are charged a percentage of each sale instead – typically 2.6% + 10¢fr2q33 for swiped or tapped card transactions, or 3.5% + 15¢ for transactions where the card number is keyed in.

Square also has some attractive package deals. For $49/month, or a one-time fee of $999, businesses can use a register, a customer display, an accessory hub with a mounting plate, and a power adapter and cable.

Users Review

ProsCons
Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly)The system is not modular and has limited use cases
Simple setupHidden costs for modules
Generally uncomplicated pricingSeparating charges was complicated at first, so it’s not entirely user-friendly until you become familiar with the system
Predictable flat-rate pricingLimited features
Multi-location inventory managementAccount stability issues
Commerce integration
Advanced employee management

Compared to Dynamics RMS

  • Better at support
  • Better at meeting requirements
  • More usable

ShopKeep POS

ShopKeep POS

ShopKeep is a cloud-based POS system for iPad. It is designed for businesses in the service and small retail industries, although it is by no means limited to these business types. The solution offers a bundled merchant account service called ShopKeep Payments, but its POS software can also be integrated with most other credit card processors without issue. ShopKeep POS now is powered by Lightspeed but for the immediate future, it still continues to function as a distinct brand.

Main features

  • Real-time reports and analytics
  • Simplified inventory management
  • Sales trend reporting
  • Streamlined staff management
  • Easy labor tracking
  • Insights on-the-go
  • Automated accounting
  • Ecommerce support
  • Payment processing
  • Integrations and add-on features

Pricing

ShopKeep offers three software plans, with pricing starting at $49 per month, billed annually. You also have to buy your own hardware, which is available in bundles ranging from $198 to $1,519.

Users Review

ProsCons
An intuitive and well-designed platform that is easy to navigate and useLacks a taxing option when users are given customer rewards
Backend control is top-notchProduct returns and check-outs need to be processed separately
No termination feeCustomer service lacks
Occasional bugs
Multiple credit card processor options
Offline capabilities

Compared to Dynamics RMS

  • Better at support
  • More usable
  • Better at meeting requirements

Vend

Vend as RMS replacing solution

Vend is a cloud-based point-of-sale and retail management platform for brick and mortar retailers. It enables retailers and other businesses to accept payments, track customers, manage inventory, provide loyalty incentives and run business analytics for real-time insights into business performance. Vend integrates with other world-leading business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program. It is trusted by retailers in over 140 countries and is used in more than 20,000 stores worldwide. 

Main features

  • Web-based or iPad POS
  • Customer Management
  • Inventory Management
  • eCommerce Capability
  • Vend Reporting
  • Payment Processing
  • Work Offline
  • Fast Staff Training
  • Discounts and Notes
  • Custom Receipts
  • Cash Management
  • Returns, Refunds, and Store Credits
  • Centralized Data
  • Order Management
  • Online Store
  • Optimized for Mobile
  • Mobile and Contactless Payment
  • Barcodes and Labels
  • Variants and Composites

Pricing

Vend Pricing Plans includes:

  • Lite: $119/month
  • Pro: $159/month
  • Enterprise: by quote
  • Free Trial offered

Users Review

ProsCons
Works on both PC and Mac online and offline 

Can’t change a payment method if you hit the wrong one causing issues at the end of the day
Leverages the way you process transactions by expediting checkout, having in control of each transaction and simplifying the buying journey for your customersNo manual provided so no employees cannot look up something they have never done before
The platform is equipped with a rich set of useful featuresMain missing feature set is related to lack of insights over booking vs sales

Compared to Dynamics RMS

  • Better at support
  • More usable
  • Better at meeting requirements

Heartland Retail

Heartland Retail

Heartland Retail is a cloud POS and Retail Management platform designed by retailers, for retailers. Built with multi-store, multi-channel retailers in mind, the software allows retailers to service every customer the same way, no matter where or how they shop. Heartland Retail provides retailers with better control over sales and profitability by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor.

Main features

  • Access key customer data from the POS to sell smarter
  • Customer history to make smarter suggestions
  • Easily create and save the reports you need
  • Real-time company insights
  • Track inventory across all channels in real-time
  • Intuitive Mobile Point of Sale
  • Integrate with top retail technology
  • Build purchase orders that suit you
  • Smoothly enforce accuracy when shipments are received
  • Real-time reporting
  • Stay on top of sales whenever, wherever
  • Segment customers based on spend, location and more
  • Reward loyal customers, keep them coming back
  • Real-time retail inventory management

Pricing

Heartland Retail offers 3 tiers based on your company’s needs:

  • Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)
  • Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)
  • Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

Free Trial is also available.

Users Review

ProsCons
It’s easy to learn, easy to navigate, and user-friendly even on the first tryExtra monthly charge for using POS on an iPad even if I use it for just 1 dayGift cards can’t be scanned through credit card readers even when they have the magnetic strip.
This POS system was created by former boutique owners, so it is evident in the detail and ease of useCustomer service agents sometimes struggle to understand problems of a more technical nature
Reports are entirely customizable and there are several metrics to choose
Reporting and cloud based connectivity

Conclusion

It is a true challenge to find a trustworthy Retail Solution that fits both your needs and your budget limits as well as has enough capabilities to replace your current Dynamics RMS system. When studying a variety of alternatives to Microsoft Dynamics RMS, what you should pay attention to are not only offered tools and product features but also to other important aspects like price, level of client support, supported mobile devices, and offered integrations.

As a strategy, migration data from your Dynamics RMS to the new software is the first step toward transforming data into other systems and applications. Because disconnected systems and data sources can slow down your process and negatively affect your business, looking for an effective data integration vendor is crucial to your organization.

If you’re expecting a solution that can help the new retail software use the database existing in your Dynamics RMS system and keep their connection until the Dynamics RMS End Of Life really comes to ensure the availability of data, we’re here to help! Our HexaSync as an iPaaS (Integration Platform as a Service) will enable you to integrate both or more systems seamlessly. We’re always willing to provide you with a free consultation and demonstration. 

Feel free to contact us now!

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