Shopify Plus Microsoft Dynamics 365 Integration

 Microsoft Dynamics 365 CRM system can easily be connected with the Shopify Plus eCommerce platform using our HexaSync. We offer fully integrated Customer relationship management solutions with an e-store, which allows merchants and companies to leverage all tools and resources of Microsoft Dynamics 365 Integration to get your Shopify plus stores done.

  • Save a lot of time: Shopify Plus eCommerce integrations will synchronize into categories according to their common characteristics, pricing, etc.
  • Improve business efficiency: Increase sales and revenue by modifying your sales strategy more successfully, preventing expired inventory or a shortage of products.
  • Enhance customer experience: CRM integration is essential since it completes all tasks faster.
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the key important flows of Shopify Plus and Microsoft Dynamics 365 Integration

There are many considerations when coming to the connection between Shopify Plus and  Microsoft Dynamics 365 . Therefore, we give you a wide range of available options for your stores.
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Set Up Shopify Plus Microsoft Dynamics 365 Integration in 3 Steps

step 1 hexasync

Step 1: Verify data

Transfer data, files, or information. It is the best option for simple processes

step 2 hexaysnc

Step 2: Demo

Based on the common requirements for each type of integration, we will deliver a simple demonstration for the systems as requested

step 3 hexasync

Step 3: Deployment

Once the integration scope is confirmed, we will adjust our demo profile to fulfill your business requirements and then deploy it for usage

Shopify Plus – Microsoft Dynamics 365 Integration Tasks

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This integration flow syncs Shopify Plus customers as Microsoft Dynamics 365  customers.

This integration flow syncs Shopify Plus customer refunds as Microsoft Dynamics 365 refunds.

This integration flow syncs Shopify Plus items as Microsoft Dynamics 365 products.

This integration flow syncs Shopify Plus sales invoices as Microsoft Dynamics 365 billings(orders with status paid).

This integration flow syncs Shopify Plus sales order cancellations as Microsoft Dynamics 365 order cancellations.

This integration flow syncs Shopify Plus sales orders as Microsoft Dynamics 365 orders.

This integration flow syncs Shopify Plus shipments as Microsoft Dynamics 365 shipments.

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Automation from the simplest things. Your job is to focus on important work; let HexaSync take care of the rest.

Benefits of Shopify Plus Microsoft Dynamics 365 Integration


realtime data sync

Instantly synchronize product and inventory data and images between Shopify Plus and  Microsoft Dynamics 365 CRM. The seamless connection enables you to have your whole store under control across all channels


Multi-channel selling

Increase the chances of Microsoft Dynamics 365 CRM integrations for your exposure to more potential customers and bring more sales from both your brick-and-mortar and online stores by Microsoft Dynamics 365 CRM.


Centralize reporting

Flexible, user-friendly reporting options help you optimize sales opportunities. You can track the benefits of your investment in advertising, mailings to customers, promotions, discounts, etc

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Frequently Asked Questions

Shopify Plus is the Shopify version for enterprise and high-volume ecommerce businesses.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Shopify is now the leading commerce platform designed for businesses of all sizes. Whether you sell online, on social media, in store, or out of the trunk of your car, Shopify has you covered. The first Shopify store was our own, and it’s been our mission to make commerce better for everyone ever since.

Microsoft Dynamics 365 CRM for Retail is an end-to-end solution that provides complete visibility across the organization. It includes back-office functions like procurement and financials, as well as customer interaction features like store operations, marketing, channel management, order management, and business intelligence, in an end-to-end system that provides full visibility throughout the entire business.

Shopify Plus is a well-known multi-channel, a cloud-based eCommerce platform for small and medium businesses. When a Shopify Seller chooses Microsoft Dynamics CRM as their CRM system, we can help them integrate Shopify Plus Store with Microsoft Dynamics CRM and manage tasks like posting products to Shopify, integrating orders to Microsoft Dynamics POS, and more. All Shopify Microsoft Dynamics POS Integration procedures can be automated to save time and effort. 

  • Import or export orders from Shopify plus to the CRM system and vice versa.
  • Real-time data sync and keep your inventory up to date.
  • Purchases and reward points are easily transferred from the point of sale to your backend and vice versa.
  • A 360-degree view of your sales performance and customer journey.
  • Offering your customers a seamless omnichannel shopping experience.  
  • Increasing customer satisfaction and addressing business needs in real-time.

Our Hexasync Integration platform makes it easy to integrate Shopify Plus with  Microsoft Dynamics CRM. Beehexa provides a middleware to connect Shopify Plus with  Microsoft Dynamics CRM, allowing you to send and receive all of the data available through both APIs.

Use Hexasync to sync inventory, orders, and customers between Shopify Plus and your  Microsoft Dynamics point of sale. Some of the fields from Microsoft Dynamics CRM that can integrate with Shopify Plus include Item name, Inventory, Variant name, Price, SKU, Description, and Image. The fields that sync from Shopify Plus to Microsoft Dynamics CRM include Title, Inventory, Customers, Price/Compare at Price, SKU, Description, and Images.

Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you HexaSync – a real-time data sync and monitoring middleware. HexaSync provides data-integrity protection measures, as well as a cell-based mapping in order to ensure a reliable synchronization between your Shopify storefront and POS applications. Beehexa’s Shopify Plus CRM Integration is capable of handling your every kind of data, with support for various key data: Product Category, Warranty, Shipment, Customer, Warehouse, Invoice, Order, and Products.


  • Middleware: a light application-independent software that handles all the complexity of integrations
  • EAV Design Pattern: is incorporated to allow for more flexibility in data modeling
  • Message Queue-Based Architecture: simplifies the coding of decoupled applications and provides better performance, reliability, and scalability
  • Customizable Handlers: allow for better visibility into the statuses of your customers’ orders
  • Cell-Based Mapping: high precision mapping of single-cell data for a reliable synchronization
  • Async Integration: keeps your business updated with real-time synchronization
  • Compatible with CRM applications: Connect your Shopify plus storefront with any CRM applications with ease

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