shopify pos reviews

Shopify POS Reviews | Features, Pricing, Alternatives and More 2022

Choosing the correct POS system for your business is one of the most difficult tasks, particularly for small retail shops. They must examine both the required functionality and pricing to remain within their budget. We’d like to introduce the Shopify POS, a popular POS for your Shopify store, in this article. It includes pricing, features, alternatives, and other information to provide you with an overview of Shopify POS reviews.

Deciding Factors

As you know, Shopify is one of the leading eCommerce platforms today. So, with Shopify, you can start an online business efficiently. This platform offers full function for different companies. It is especially suitable for all sizes.

With more than 1,700,000 users trusting Shopify, they have launched their point of sale system – Shopify POS. It is an effective solution that combines retail and online stores for Shopify users. The following is a list of essential decision criteria for why you should use Shopify POS to strengthen your online and physical store.

Ease of use– Shopify POS is user-friendly (with a modern and intuitive interface).
– Set up quickly and easily
– It can be synced with your online store.
Customer service– Customer support is available 24/7 via email and live chat.
– Large Shopify community.
Software costStarts at just $9 per month (Shopify Lite).
Hardware cost– You may use Shopify POS with your existing iOS or Android smartphone or tablet.
– A chip and swipe reader compatible with iPhone, iPad, and Android smartphones starts at $29 and goes up from there.
Payment processing cost– Depending on your Shopify plan(flat-rate payment processing)
– If you do not use Shopify as your payment processor, you will be charged an extra transaction fee.

How does Shopify POS work

Once you choose the Shopify POS, you have various benefits than others. Using this app, your store can connect with your transactions in-store and online. Moreover, you can view and track your activities on your POS app. As a result, you don’t have to get stressed about managing two separate sales records.

Shopify POS works on iPhone and iPad; it allows you to offer a seamless checkout process. In other words, you can make a simple checkout in-store. Moreover, you can identify any discounts that your customer wants. Or, when you have a loyalty program on your online store, you can give an award to your customers for making a sale.

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Shopify POS or Shopify POS Pro?

Shopify POS Lite

The Shopify POS Lite allows you to connect with many devices like receipt printers, cash drawers. When connecting with POS hardware, it can integrate with Shopify Payments. It supports you to accept all types of credit and debit cards and payment methods.

You can customize your smart grid to add product discounts with this version. From the home screen, you can view your transactions and reports. Moreover, creating discount codes and digital receipts and making refunds. Even, it has a lot of advantages, such as its unlimited products, variants, and collections. Also, you can create a customer loyalty program or edit customer profiles.

Shopify POS Pro

With this version, you have all features of the Shopify POS Lite and more than that. It offers the option to buy online and pick up in-store or ship to your customers. Even it allows them to redeem the automatic discounts. Moreover, it has various better benefits to your business. For example, you get daily sales and cash tracking reports, creating custom-printed receipts. Also, you can add an unlimited number of staffers with custom role types and permissions.

When you first start using Shopify POS, you get 14 days of free Pro features. At that time, you can pay a monthly charge to continue utilizing the Shopify POS Lite, and you will not need to do anything more.

If you want to clarify the different features between Shopify POS Lite and Shopify POS Pro, the chart below will break down in more detail.

Compare with Shopify POS Lite and Shopify POS Pro

Shopify POS LiteShopify POS Pro
Omnichannel selling
Automatic discountsYes
In-store availabilityYesYes
Email cartYesYes
Product detail QR codeYesYes
Buy online, pick up in-storeYes
Buy in-store, ship to customerYes
Shipping ratesYes
Shopify Payments
Popular payment methodsYesYes
Low-in person rates for all cardsYesYes
Shopify Hardware integrationYesYes
Cash flow managementYesYes
No hidden feesYesYes
Payments
External card terminalsYesYes
Split tendersYesYes
Partial paymentsYesYes
Gift cardsYesYes
Custom payment typesYesYes
Hardware
Shopify POS hardwareYesYes
Shopify hardware warranty1-year2 years
Shopify POS softwareYesYes
Connectivity screensYesYes
Free hardware shipping and returnsYesYes
Compatible hardware accessoriesYesYes
Check out
Customizable smart gridYesYes
Global search Yes Yes
Mobile check out Yes Yes
Custom sale Yes Yes
Taxes Yes Yes
Discount codes Yes Yes
Custom discounts Yes Yes
Custom digital receipts Yes Yes
Refunds Yes Yes
Tips and gratuities Yes Yes
Custom printed receipts Yes
Exchanges Yes
Save/ retrieve carts Yes
Staff management
Staff POS PINs Yes Yes
Unlimited store staff Yes
Retail staff roles and permissions Yes
Staff sales Yes
Manager approvals Yes
QR code login for POS devices Yes
Products
Unlimited products Yes Yes
Collections Yes Yes
VariantsYes Yes
Inventory statusYes Yes
Multi-location inventoryYes Yes
Stock adjustments Yes
Customers
Customer profiles Yes Yes
Customer tags Yes Yes
Customer contact information Yes Yes
Order history Yes Yes
Order notes Yes Yes
Shipping details Yes Yes
Marketing preferences Yes Yes
Loyalty Yes Yes
Reporting and analytics
Overview Yes Yes
Retail sales reports Yes Yes
Cash flow reports Yes Yes
Finance reports Yes Yes
Discount reports Yes Yes
Product reports Yes Yes
Cash tracking Yes Yes
Daily sale reports Yes
Cash tracking report Yes
Marketing
Product reviews Yes Yes
Email marketing Yes Yes
Social media integration Yes Yes
Google Ad credits Yes Yes
Local discovery on Shop Yes Yes
Support
24/7 support Yes Yes
Onboarding resources Yes Yes
Migration tools Yes Yes

Consider what features your retail store need before deciding between the Lite and Pro versions.

How much is Shopify POS?

When you use Shopify POS, costs include Monthly Costs (Shopify POS Lite or Shopify POS Pro), Software Costs, Hardware costs, and Payments Costs.

Monthly Cost (Shopify POS Lite or Shopify POS Pro)

Once again, POS is a powerful feature of Shopify that helps it stand out from its competitors. There are many types of POS that Shopify provides to you. Shopify’s POS hardware allows you to sell in the physical location using IOS or Android devices. Moreover, this app offers two options for your choice: Shopify POS Lite and Shopify POS Pro.

shopify pos pricing
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Shopify POS Lite

With every Shopify Plan, you can use the Shopify POS Lite version because it’s no extra cost with each of the standard eCommerce plans. With the Shopify POS Lite, indeed, you have all the standard features that meet your business needs.

Shopify POS Pro

Unlike Shopify POS Lite, this version requires an extra cost for almost the plan, $89 per month. But, when you upgrade into the Shopify Plus plan, the Shopify Plus will integrate with Shopify POS pro. Of course, the better thing about this version is that you can access advanced features of the point-of-sale.

The 3 most significant factors impacting POS system costs

The cost of your POS system will vary based on how much you need to spend on the three variables listed below:

1. Software

To utilize Shopify POS, you must first obtain a Shopify eCommerce subscription. As a result, the cost of your point-of-sale software changes depending on the subscription you select.

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2. Hardware

You can purchase extra POS hardware on the Shopify website, such as card readers, cash drawers, and receipt printers. The following are the costs of several standard hardware accessories:

Standard hardware accessoriesPrice
Chip and swipe card reader$29
Tap and chip card reader$49
Retail stand for tablets/iPads$99 to $219
Wired receipt printer$299
14-inch cash drawer$139
Retail bundle with chip and swipe reader, iPad stand, and mounting kit$159

3. Payments 

Payments costs include:

  • Flat-rate processing fee (in-person and online payment).
  • Additional transaction fee if your company is not using Shopify Payment (you can use a third-party provider such as Amazon Pay, Authorize.Net, or Braintree to process payments instead).
Shopify planIn-person payment processing rateOnline payment processing rateAdditional transaction fee for not using Shopify Payments
Basic Shopify2.7% per transaction.2.9% + 30 cents per transaction.2%.
Shopify2.5% per transaction.2.6% + 30 cents per transaction.1%.
Advanced Shopify2.4% per transaction.2.4% + 30 cents per transaction.0.5%.

Benefits of Shopify POS

Integrated, flat-rate payment processing

Shopify POS systems do not require your payment processor because all Shopify plans include built-in access to Shopify Payments.

Shopify Payments has simple and easy-to-understand flat-rate fees. Rates range from 2.4 percent to 2.7 percent (in-person purchases) and 2.4 percent plus 30 cents to 2.9 percent plus 30 cents (online transactions) and do not vary depending upon the type of card your customers use. Besides, Shopify does not charge extra transaction fees or monthly setup costs for utilizing Shopify Payments.

Easy to use

It offers a user-friendly UI that is exceptionally simple to learn fast and on the job. There was insufficient time or need for training. Merchants download the Shopify POS app and log in with their Shopify credentials to explore. Shopify POS syncs with the merchant’s web store automatically.

Furthermore, if you want to migrate data from a current point-of-sale system to Shopify, the Shopify team can assist you with the process.

Shopify POS Review: Reporting

This function can only be available if you use Shopify POS Pro.

The Analytics screen in Shopify POS allows you to check your store’s Daily Sales report, as well as gain insight into net sales, average order value, and the average number of goods per order. The Daily Sales report compares current deals to same-day sales from the previous week.

Get actionable information that will assist you in making better decisions.

Shopify POS Review: Integrations

Shopify POS integrates directly with the Shopify eCommerce platform. It is especially suitable for Shopify store owners who want a free POS app to connect to their eCommerce store. They can manage sales channels on a single platform.

Shopify POS Review: Customer Service

Shopify also provides 24/7 customer care through email, live chat, and phone for all plans if you use Shopify POS Pro, whereas the Lite version includes email and live chat support. On the Shopify website, you can find a range of onboarding and support tools or join the Shopify community to obtain help with technical concerns from other community members and learn more about Shopify in general.

Shopify POS Review: Store Management

Inventory management assists you in avoiding selling more inventory than you have, determining whether to order or develop additional items and determining when there is too much inventory.

Using Shopify POS Pro, you can add Stocky to manage inventory to eliminate mistakes and improve profit from a single location.

Shopify POS Review: Manage Your Customers

With Shopify POS, you can store your clients’ names and contact information by creating profiles for them. Keeping track of client contact information is essential for delivering email receipts and increasing customer loyalty for email marketing campaigns.

Shopify POS on Mobile

If you are an employee with an admin login and password, you may use them to access the Shopify POS app to execute sales transactions. A mobile app helps you generate sales totals, handle payments, maintain inventory, collect company data, and much more.

Drawbacks of Shopify POS

Confusing pricing

Shopify does not offer free POS software, and pricing can be challenging to understand. Their fees and subscription prices are a little confusing, and for a new user, it will take some time and research to understand correctly.

Your system’s overall cost will be determined by the plan you select and the Shopify POS versions you choose. For example, Shopify POS Lite costs $29 per month if you purchase Basic Shopify, and Shopify POS Pro costs $118 per month ($29 + $89).

Furthermore, keep in mind the payment processing fees associated with each order you sell using Shopify POS. When you deal with a third-party supplier but do not use Shopify Payments, you could charge an extra 0.15-2 percent cost.

Specific to retail and online sellers

Shopify POS is heavily reliant on its integration with the Shopify eCommerce platform, ideal for online stores but may not be as tempting to other brick-and-mortar retailers. Physical stores may not find all of the functionality they want in Shopify POS.

Shopify POS is also retail-focused, with few features built for restaurants or food-service enterprises. As a result, these businesses will most likely wish to look at alternative POS systems.

Alternative to Shopify POS

As mentioned above, some organizations may not find Shopify POS a good fit. Here are some POS systems that we recommend as a backup.

Shopify POS Alternative: Square POS

Square point-of-sale is a system available for iOS and Android devices. Like Shopify POS, it also provides many benefits running a brick-and-mortar retail store.

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Pricing

Square POS software is free to use. Because there are no setup fees or monthly fees, only pay when you make payment.

Price
Software$0 per month.
HardwareFree when you sign up for an account. Additional hardware costs vary.
Processing rate2.6% + 10¢ per tap, dip, or swipe
Monthly fee$0 per month

Features

Square POS app is suitable for different business volumes; it covers standard features as follows:

  • Digital receipts customer feedback via receipt. 
  • The simple grid will show your products & categories on the left-hand side and the sales receipts on the right-hand side. 
  • It offers you product variants for tracking your items.
  • It can operate in an offline mode. This feature is suitable for small retailers to run in case weak internet connection. It is a good thing for many businesses to control temporary their store smoothly.

In summary, Square POS is one of the good choices for the Shopify POS alternative. When you compare Shopify POS vs. Square POS, you can have an overview of several different.

Shopify POS Alternative: Lightspeed POS

With Lightspeed POS, you have three attractive benefits: multiple systems managing solutions, remote working and handling all in one device, and intuitive, modern tools.

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Pricing

Lightspeed POS provides service packages with upgraded features according to the needs of users:

PricePrice
Lean – For your essential business needs$69/month
Standard – Ideal for omnichannel businesses$119/month
Advanced – More tools for businesses looking to go further$199/month

Features

Using the Lightspeed POS, you will experience a lot of advantages as follows:

  • Your employees can check out from anywhere in the store.
  • Your customers can make refunds without using a credit card. 
  • You can import your product catalog by uploading a CSV or Excel file. 
  • This app has more than 10 report templates for you.

There are more promising features of Lightspeed POS that we have not mentioned above yet. Comparing Shopify POS vs. Lightspeed Retail POS, you can have a deep look at the opposition about it.

Shopify POS Alternative: Vend POS

The software is trusted by retailers in over 140 countries and is used in more than 20,000 stores worldwide.

vend

Price

Similar to Shopify POS, Vend POS offers its users 4 options: Lean, Standard, Advanced, and Enterprise with different prices:

Lean
For your essential business needs
$1188 annual ($99/month) or $119/month
Standard
Ideal for omnichannel businesses that want to grow and expand their business everywhere
$1788 annual ($149/month) or $179/month
Advanced
More advanced tools for businesses looking to go further and sell everywhere
$2748 annual ($229/month) or $299/month
EnterpriseDesigned for high volume retailers and businessesCall to know.

Features

  • Core features Retail POS, Registers, Integrated payments, Accounting, eCommerce, Loyalty, Analytics.
  • Additional services & features: 24/7 customer support, Launch services, API access, Serialisation, Dedicated account manager, Premium API access, Customised onboarding.

The above features are provided by Vend depending on the POS package you choose. Get an overview of the features of each plan and choose the one that’s best for you.

ShopifyPOS Alternative: Hearland Retail

Heartland Retail is a cloud-based point-of-sale and retail management system created by retailers for retailers.

ShopifyPOS Alternative: Hearland Retail
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Pricing

Price
Plus
Designed for multi-store and growing retailers
Starting at $80/month
Professional
Ideal feature-set for growing omnichannel retailers
Starting at $160/month
Enterprise
Tailored solution for growing multi-store retailers
Request a quote

Take a look at the POS Features Checklist, which compares features from three different alternatives.

Features

  • Cloud POS: Give your staff the tools they need to sell more profitably.
  • Order Management: Provide consumers with the shopping experience they want.
  • Inventory Management: Every day, satisfy your consumers.
  • Customer Management: Use data from CRM to deliver an exceptionally personalized experience that helps build your retail business relationship with your customers.
  • Purchasing + Receiving: Provide your retail buyers with the tools they need to deliver.
  • Metrics + Reporting: Gain clarity and allow statistics to guide your actions.

Payments: Integrated payments provide a unified experience.

Shopify POS Alternative: Clover POS

The Clover point-of-sale system is a good and economical option for entrepreneurs who own restaurants, retail stores, or professional services.

Shopify POS Alternative: Clover POS
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Pricing

Clover retailers may expect to pay a monthly software charge and transaction processing fees. For the first 30 days, there is no monthly cost.

Fees vary depending on the type of your business.

PlanPrice/monthProcessing Fees
Clover Payments$02.6% + $0.10 for in-person transactions
3.5% + $0.10 for keyed-in transactions
Clover Essentials$9.952.6% + $0.10 for in-person transactions
3.5% + $0.10 for keyed-in transactions
Clover Register$39.952.3% + $0.10 for in-person transactions
3.5% + $0.10 for keyed-in transactions
Counter Service$39.952.3% + $0.10 for in-person transactions
3.5% + $0.10 for keyed-in transactions
Table Service$69.952.3% + $0.10 for in-person transactions 3.5% + $0.10 for keyed-in transactions
No Hardware$9.953.5% + $0.10 for keyed-in transactions

Features

With different types of Clover POS plans, there are other features. 

  • Some basic features such as Payments, Tracking & Reporting. 
  • You also can download many of its apps and customize your own Clover POS system if you need some advanced features such as Inventory, Customer Management, Gift Cards, Customer loyalty, and much more.

Conclusion

Again, Shopify POS is a good solution for different business sizes who want to use POS software. So, choosing the best POS for Shopify is a necessary thing. But, you can consider the Shopify POS alternative that we listed above to choose your POS app. We hope you can find your answer in this Shopify POS Reviews article.

Shopify POS FAQ

Do you have to pay for Shopify?

Shopify offers you multiple options, so you can choose one that fits your budget.
– Shopify Lite – $9 per month 
– Basic Shopify – $29 per month
– Shopify – $79per month
– Advanced Shopify – $299 per month
– Shopify Plus  – custom pricing
There is also a free trial available, which lasts for 14 days. 

Can you use Shopify POS on a computer?

The Shopify POS is suitable for desktops since it can connect with online and offline platforms. But, it hasn’t supported the POS system on the PC. However, you can choose alternative POS software on Shopify App Store to be compatible with PC.

Does Shopify POS work offline?

Shopify POS needs an internet connection to integrate your Shopify accounts. Because this feature is not currently available on Android devices, you can process some types of transactions if you work without a network.

How do I get my Shopify PIN?

When you use Shopify POS, you can create or add a new staff account from in-app settings. Follow these steps to get the Shopify PIN
Step 1: Open Staff
Step 2: Tap Add staff
Step 3: Enter the credentials
Step 4: Enter a four-digit PIN
Step 5: Tap add the PIN
That’s all. Now, you have the Shopify PIN.

Does Shopify POS work with multiple physical stores?

Shopify POS allows you to set up multiple locations. Your location can be retail stores, warehouses, popups, drop shippers, etc. So, you can manage and track your inventory and fulfill orders at any physical location.

Does it cost for a second POS?

When your store uses another POS terminal in-store, you will not need to pay extra costs. It supports using 1 card reader, but it will be fine if you use 2 devices.

The operation couldn’t be completed Shopify POS app error

This error came from the Shopify POS app recently. One solution for you to quickly track your sales on the Shopify POS app is Uninstall app. After Uninstall the app, please restart your mobile device and Reinstall the app to start using Shopify POS app.

How to calculate Shopify POS Pro price?

The price of Shopify POS Pro will increase according to the number of merchants you use. Your store has 3 facilities, No1 and No2; you use POS Pro. So, your total monthly Shopify POS invoice at these 3 stores is: $89 + $89 + $0 = $178.

Is Shopify POS available in all countries and currencies?

You may use Shopify POS anywhere globally, but your business must be in a nation where Shopify supports credit card payment providers.

What languages ​​does Shopify POS support?

– Simplified Chinese
– Chinese (Traditional)
– Czech language
– Danish
– Dutch
– English
– Finnish
– French
– German
– Hindi
– Italian
-Japanese
– Korean
– Malaysian
– Norwegian (Bokmal)
– Portuguese (Brazil)
– Portuguese (Portugal)
– Spanish
– Swedish
– Thai language
– Turkish

Are the products I sell in the shop the same as I offer online?

No, it does not. When adding items to your Shopify admin, you may choose to sell online, in-store, or both.