Microsoft Dynamics 365 CRM Tiki Integration

Microsoft Dynamics 365 CRM can easily be integrated with the Tiki Platform using our HexaSyncWe offer fully integrated Marketplace solutions with e-store, which allows merchants and companies to leverage all tools and resources of Microsoft Dynamics 365 CRM to get their Tiki stores done.

  • Save a lot of time: Microsoft Dynamics 365 CRM integration will synchronize into categories according to their common characteristics, pricing, etc.
  • Improve business efficiency: Increase sales and revenue by modifying your sales strategy more successfully, preventing expired inventory or a shortage of products.
  • Enhance customer experience: eCommerce integration is essential since it completes all tasks faster.
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the key important flows of Microsoft Dynamics 365 CRM and Tiki Integration

There are many considerations when coming to the connection between Microsoft Dynamics 365 CRM and Tiki. Therefore, we give you a wide range of available options for your stores.
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Set Up Microsoft Dynamics 365 CRM and Tiki Integration in 3 Steps

step 1 hexasync

Step 1: Verify data

Transfer data, files, or information. It is the best option for simple processes

step 2 hexaysnc

Step 2: Demo

Based on the common requirements for each type of integration, we will deliver a simple demonstration for the systems as requested

step 3 hexasync

Step 3: Deployment

Once the integration scope is confirmed, we will adjust our demo profile to fulfill your business requirements and then deploy it for usage

Microsoft Dynamics 365 CRM - Tiki Integration Tasks

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This integration flow syncs Microsoft Dynamics 365 CRM customers as Tiki customers.

This integration flow syncs Microsoft Dynamics 365 CRM customer refunds as Tiki refunds.

This integration flow syncs Microsoft Dynamics 365 CRM items as Tiki products.

This integration flow syncs Microsoft Dynamics 365 CRM sales invoices as Tiki billings (orders with status paid).

This integration flow syncs Microsoft Dynamics 365 CRM sales order cancellations as Tiki order cancellations.

This integration flow syncs Microsoft Dynamics 365 CRM sales orders as Tiki orders.

This integration flow syncs Microsoft Dynamics 365 CRM shipments as Tiki shipments.

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Benefits of Microsoft Dynamics 365 CRM Tiki Integration


realtime data sync

Instantly synchronize product and inventory data and images between Tiki and Microsoft Dynamics 365 CRM. The seamless connection enables you to have your whole store under control across all channels


Multi-channel selling

Increase the chances of Tiki integrations for your exposure to more potential customers and bring more sales from both your brick-and-mortar and online stores.


Centralize reporting

Flexible, user-friendly reporting options help you optimize sales opportunities. You can track the benefits of your investment in advertising, mailings to customers, promotions, discounts, etc

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About Microsoft Dynamics 365 CRM

Streamline your Microsoft Dynamics 365 CRM operations with our fully managed middleware platform.

Popular Microsoft Dynamics 365 CRM Profiles

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About Tiki

Tiki Marketplace provides both online and in-store businesses with all the tools they need to succeed.

Popular Tiki Profiles

Frequently Asked Questions

Microsoft Dynamics 365 CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions. New features include visualizations, dashboards, document management, grid filters, dialogs, recurring appointments, custom activities, goal management, fetch-based reports, MAPI-based Outlook clients, FLS VISITOUR is a Vietnamese e-commerce company that focuses in end-to-end supply chain management and brand partnerships. Tiki is the most trusted e-commerce platform in Vietnam.

Tiki is thriving in Vietnam’s e-commerce business, which is already expanding at a rapid pace. Growth brings with it new and interesting difficulties. With its broad and increasing seller base, densely populated city logistics, and growing consumer spending online – not just for items but also for services – the Vietnam market offers unique product and technology development potential. With a lot of new things to build, we’re investing heavily in technology. In that light, Tiki does really provide prospects for professional advancement and complete lifecycle innovative product development.

As orders come in through your Microsoft Dynamics 365 CRM systems, our integration platform will ensure that your orders are synced in your Marketplace Tiki. Document each order by day, week, month, or settlement time individually or summarized. With all transaction information, generate sales receipts and invoices. Each sale updates your inventory automatically.  Shipping and tracking information can also be integrated between the two systems to eliminate the need for manual data entry and increase the efficiency of your order fulfillment process. 

You’ll also be able to expand your customer database and enter new markets after integrating ERP. The following processes are automated and enabled as a result of ERP integration:

  • Product lists, including attributes and photos, are handled and updated automatically.
  • The amount of things in the inventory is well-documented.
  • Order information and order lists are processed automatically.
  • The information is arranged into reports and shown in a variety of ways.
  • Customers’ addresses, as well as shipping details, are simple to manage.

There are many third-party apps on the market designed to integrate with Microsoft Dynamics 365 CRM. These add-ons increase functionality to turn any e-store into a fully functional online store management system. 

Establishing Microsoft Dynamics 365 CRM integration takes work, which is why many business owners prefer to use a third-party integration platform like Hexasync. In practice, integrating with CRM takes a lot of time and work; thus, having an API integration solution can help you deal with the issue’s complexity. It’s also worth noting that enlisting expert assistance from the Beehexa team will reduce the amount of time and effort spent on the integration.

Hexasync provides data-integrity protection measures, as well as cell-based mapping, in order to ensure a reliable synchronization between your Microsoft Dynamics 365 CRM and other applications.

Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you Hexasync – a real-time data sync and monitoring middleware. Hexasync provides data-integrity protection measures, as well as cell-based mapping, to ensure a reliable synchronization between your eCommerce storefront and ERP system. Beehexa ERP Integration is capable of handling every kind of data, with support for various key data: Product Category, Warranty, Shipment, Customer, Warehouse, Invoice, Order, and Products.


  • Middleware: a light application-independent software that handles all the complexity of integrations
  • EAV Design Pattern: is incorporated to allow for more flexibility in data modeling
  • Message Queue-Based Architecture: simplifies the coding of decoupled applications and provides better performance, reliability, and scalability
  • Customizable Handlers: allow for better visibility into the statuses of your customers’ orders
  • Cell-Based Mapping: high precision mapping of single-cell data for a reliable synchronization
  • Async Integration: keeps your business updated with real-time synchronization
  • Compatible with legacy ERP applications: Connect your eCommerce storefront with any ERP applications with ease

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