Automatically sync customer and order data in your Freshdesk account
Segment your customers by lifetime revenue, average order value, products purchased, purchase totals, and more!
Create personalized and triggered emails, including: welcome series, abandoned cart recovery, post purchase follow-ups, product reviews
The Freshdesk – Salesforce integration allows agents to view, edit and create Freshdesk tickets from inside Salesforce, and also to view Salesforce contact information inside Freshdesk.
The Integration Log gives you a view behind the scenes of your integrations and allows you to see both scheduled and triggered integration tasks and their results. The Integration Log is useful in troubleshooting integration issues.
An Integration User can be an Admin’s best friend. It is a dedicated (not used by any human) full Salesforce license that has a custom Profile, Permission Set, and is used for any 3rd party integrations, like: marketing automation, CTIs, data enrichment tools, and even your own custom API work.
Select Salesforce from the list of integrations. Click to the Settings tab and turn the toggle to enable the integration
The Salesforce Platform uses open APIs based on industry standards like REST and SOAP, so api integration is easy between Salesforce and external endpoints, such as apps or enterprise integration hubs.
Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you Hexasync – a real-time data sync and monitoring middleware. Hexasync provides data-integrity protection measures, as well as a cell-based mapping in order to ensure a reliable synchronization between your Freshdesk and CRM applications. Beehexa’s Freshdesk CRM Integration is capable of handling your every kind of data, with support for various key data: Financial, Warranty, Shipment, Customer, Inventory, Invoice, Order, and Products.
Features:
You can’t add more hours to the day. Beehexa is the next best thing.
