Automatically sync customer and order data in your Freshdesk account
Segment your customers by lifetime revenue, average order value, products purchased, purchase totals, and more!
Create personalized and triggered emails, including: welcome series, abandoned cart recovery, post purchase follow-ups, product reviews
Microsoft Teams is a chat-based workspace in Office 365 that lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft’s online meeting solution.
The Freshdesk bot keeps you notified about events such as customer replies, notes added, system updates and status changes. You can even reply to these tickets directly from Teams.
1. Log in to your support portal as an administrator.
2. Under the Admin tab, navigate to Support Operations > Apps.
3. Click on Get More Apps. Search and select Microsoft Teams.
4. Click Install.
You can use Freshdesk on your mobile device by downloading the ioS or the Android mobile app
Organizations and business entities can now make use of the ticketing systems in Microsoft teams
Management software help enterprises effectively manage ticketing issues
Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you Hexasync – a real-time data sync and monitoring middleware. Hexasync provides data-integrity protection measures, as well as a cell-based mapping in order to ensure a reliable synchronization between your Freshdesk and applications. Beehexa’s Freshdesk application Integration is capable of handling your every kind of data, with support for various key data: Product category, Warranty, Shipment, Customer, Inventory, Invoice, Order, and Products.
You can’t add more hours to the day. Beehexa is the next best thing.