Enables a free flow of data related to contacts, companies, and deals, between the two tools. This integration unifies customer insights and empowers all your customer-facing teams to work together seamlessly and create better customer experiences.

Yes, Freshdesk offers a two-way integration with HubSpot, and enables a free flow of data related to contacts, companies, and deals, between the two tools

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You can find your API key by going to the Profile Settings page in your Freshdesk account.

An API key is a unique alphanumeric identifier, for each agent on your Freshdesk Account. Irrespective of which version of Freshdesk’s APIs you use, you will need to provide either your username and password combination or your API key for authorization when making API calls by triggering webhooks.

• Browse through tickets, customers – their details, and satisfaction ratings.
• Apply Filters and get only the data that you want.
• View topics and arguments in forums.

Freshdesk CRM is a cloud customer relationship management (CRM) service that offers email ticketing, live chat, and phone support for customers. Freshdesk CRM is the customer service platform in the Freshworks line of business productivity platforms.

Beehexa utilizes the latest technologies and optimizations in the industry to deliver to you Hexasync – a real-time data sync and monitoring middleware. Hexasync provides data-integrity protection measures, as well as a cell-based mapping in order to ensure a reliable synchronization between your Freshdesk and CRM applications. Beehexa’s Freshdesk CRM Integration is capable of handling your every kind of data, with support for various key data: Financial, Warranty, Shipment, Customer, Inventory, Invoice, Order, and Products.

Features:

• Middleware: a light application-independent software that handles all the complexity of integrations
• EAV Design Pattern: is incorporated to allow for more flexibility in data modeling
• Message Queue-Based Architecture: simplifies the coding of decoupled applications and provides better performance, reliability, and scalability
• Customizable Handlers: allow for better visibility into the statuses of your customers’ orders
• Cell-Based Mapping: high precision mapping of single-cell data for a reliable synchronization
• Async Integration: keeps your business updated with real-time synchronization
• Compatible with Marketplace: Connect your Freshdesk with CRM applications with ease