Freshdesk Integration

Connecting data between Freshdesk CRM with ERP, eCommerce, BI, Marketing Automation, and Accounitng systems takes a lot of time, money and involves spending numerous resources? Streamline your Freshdesk operations with our fully managed middleware platform; Our Hexasync stays between Freshdesk and any other systems that help automate the data-sharing process and reduces the possibility of human error so that your company could focus on effectiveness and revenue.

Featured Products

the key important flows of Freshdesk Integration

Freshdesk integration significantly improves efficiency — inventory, orders, customer data, and shipping information are all integrated between key business systems.
Freshdesk integration

agile - Agile - Agile

People say that data integration is complex but our product is designed to eliminate all these hurdles in the shortest time by adopting agile development process inside of their builtin features

01. config

We enable some simple configurations steps to access your data source and destination to review all the necessary data like products, customers and orders.

02. sync

Try to sync a single data point like to creating a new product, updating its stock or creating a new customer to see how the system work.

03. monitor

Turn the runtime service to enable real-time data sync then monitoring the data flow between the business systems and the CRM solution.

Our Freshdesk Integration Products Include

Lead

Product category

Financial

MagentoERP_pack

Contact

contact icon

Customer Service

customer

Inventory

warehouse

Opportunity

invoice

Campaign

sale order

Contract

contract-icon-15

Freshdesk eCommerce Integration

For sales reps working for eCommerce companies, integrating your online shopping cart platform with your Freshdesk is critical to understanding your customers. Integrating the platform with your CRM can automatically sync products, contacts, and orders so you have access to pertinent shopper information.

Ecommerce platform
email marketing integration

Freshdesk Email Marketing Integration

Freshdesk Email integrations help you track a prospect’s interactions with sales reps, personalize your email automation with certain contacts, and measure the success of your email campaigns among your target audience. Email is also a highly effective marketing tool. A CRM-backed email marketing campaign can be more personalized, friendly and highly targeted to the most prospective leads. At the same time, feedback data can be automatically analyzed to continually refine the overall marketing strategy.

Freshdesk Business Intelligence Integration

Freshdesk CRM and BI are core components of the same ultimate goal: informing business decisions and customer relationships using comprehensive data. But integrating them—especially if your business has invested in distinct software and services for each—can seem like a lot of painstaking work. Both of them deliver the same benefits: Understanding and analyzing data to make better business decisions, improve customer relationships, forecast and impact business performance and grow revenue.

acumatica business intelligence integration
Hubspot Social Media Integration​

Freshdesk Social Media Integration

Social media is an essential sales tool for nearly every business. Understanding your social media following is a huge part of successful marketing. Social media integrations help you learn about your followers, understand the type of content they interact with and share, and automate specific parts of your social media strategy.

Freshdesk Calendar Integration

For Freshdesk CRM users, you can integrate the Freshdesk Meeting Scheduling App, which allows prospects to book a meeting with you based on your real-time calendar availability — eliminating back and forth coordination.

hubspot calendar integration

leveraged by powerful hexaSync Capabilities

middleware

Middleware

Point to Point Integration is a light way for starting an integration project but when things are getting more complex like the problem of synchronizing data between an Freshdesk software and others applications.

Message Queue-Based Architecture

Message Queue-Based Architecture

Message queues can significantly simplify coding of decoupled applications, while improving performance, reliability and scalability. 

EAV Design Pattern

EAV Design Pattern

We enable EAV design pattern for Data Modeling

Customizable Handlers

Customizable Handlers

Hexasync can help you gain visibility into the status of all your customers’ orders— even if you’re omnichannel and sell through physical stores and warehouses as well as online.

Strong Data Validators

Strong Data Validators

Data quality is the most important thing for any data project, we know it and built a lot of validators to make sure you have consistent data between Freshdesk and your applications

Cell-Based Mapping

Cell-Based Mapping

We offer single cell of data to be mapped between the systems to maintain high quality data management 

Async Integration

Async Integration

By keeping your business in sync in real-time, you can make sure the right information is always available in all your tools, so you won’t ever have to manually enter the same data over and over again.

Compatible with Legacy Erp

Compatible with Legacy ERP

Digital Transformation is an interesting topic. Our Integration solution can help you connect modern Freshdesk software with your Legacy applications to make sure you can have great performance with the fewer hurdles of replacing software

Manageable Schedulers

Manageable Schedulers

Product quantity is changed frequently while Product Name is hardly never changed, why they should be synced at the same time?

Monitoring

Monitoring

You always want to know, which item synced, when an item was synced, why an item was not synced. Our transactions logging and monitoring help you answer all of these questions

Frequently Asked Questions

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

  • Login Freshdesk account
  • Go to Admin → Support Operations → Apps → Get More Apps.
  • Select Freshsales from the list and click on Install.
  • You will be asked to enter your Freshsales credentials. … Click on Update and the Freshsales app for Freshdesk will be installed.

Freshdesk is a powerful CRM that offers email ticketing, live chat, and phone support for your customers. It’s very easy to use and boasts tons of features, but plans that include automation can be pricey.

Freshdesk is a powerful CRM that offers email ticketing, live chat, and phone support for your customers. It’s straightforward to use and boasts tons of features, but automation plans can be pricey.

HexaSync, as an Integration Platform as a Service (iPaaS), is a platform that connects otherwise disjointed systems to deliver a unified solution to customers. It acts as a conduit for communication between multiple systems — allowing for integration and data sharing.

The most popular issues that current businesses may face are related to cost, time, the complexity in integration, the coordination of multiple systems as well as multiple teams, and the maintenance of both the connected systems as well as the integration technology. 

Because HexaSync is an iPaaS, instead of using piecing together separate software to solve business needs, HexaSync users can connect to all of their software in one convenient cloud-based location, thereby eliminating the need to source and deploy their technology in different environments. Thanks to it, users can save time and cost in integration projects. 

Besides, HexaSync enables users to access all of their data in one place and set rules for how that data is organized and accessed. That helps reduce the risk of disparate data formats and sources.

Furthermore, HexaSync also creates a single, virtual view for managing all connections across the platform so that users can manage their systems way much more efficiently. Maintenance is also easier with the support from Beehexa.

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You can’t add more hours to the day. Beehexa is the next best thing.